Lecture 9: Lessons Learned and Continuous Improvement

Business & Economics - Lecture 9: Lessons Learned and Continuous Improvement - 10 slides

By Sharon

Explore Lecture 9: Lessons Learned and Continuous Improvement, covering This final lecture emphasizes the vital role of lessons learned in project management, illustrating how capturing.

Topics Covered

• Introduction to Lessons Learned in Project Management
• Why Teams Often Overlook Lessons Learned
• Core Elements of a Lessons Learned Framework
• Capturing Lessons Learned: The Lessons Learned Process
• Tools & Technologies for Capturing Lessons Learned
• Overcoming Challenges in Learning from Projects
• Integrating Lessons Learned Into Organizational Memory
• Applying the SECI Model to Project Knowledge Transfer
• Case Studies: Lessons Learned in Real-World Projects
• Measuring the Impact of Lessons Learned on Project Success

References

• Argyris, C. and Schön, D.A. (1978) Organizational Learning: A Theory of Action Perspective. Reading, MA: Addison-Wesley.
• PMI (2021) A Guide to the Project Management Body of Knowledge (PMBOK Guide). 7th ed. Newton Square, PA: Project Management Institute.
• Schön, D. (1983) The Reflective Practitioner: How Professionals Think in Action. London: Temple Smith.
• Robbins, S.P. and Judge, T.A. (2019) Organizational Behavior. 18th ed. Harlow: Pearson.
• Brightman, J. (1990) Lessons Learned Processes. Harvard Business Review.
• Kerzner, H. (2017) Project Management: A Systems Approach to Planning, Scheduling, and Controlling. 12th ed. Hoboken: Wiley.
• Project Management Institute (2017) A Guide to the Project Management Body of Knowledge (PMBOK Guide). 6th ed. Newtown Square: PMI.
• Dyba, T. (2005) 'Empirical studies of agile software development: A systematic review,' Information and Software Technology, 50(9), pp. 833–859.
• Senge, P. (1990) The Fifth Discipline: The Art and Practice of the Learning Organization. New York: Doubleday.
• Argyris, C. and Schön, D. (1978) Organizational Learning: A Theory of Action Perspective. Reading, MA: Addison-Wesley.
• Nonaka, I. and Takeuchi, H. (1995) The Knowledge-creating Company. Oxford University Press.
• Nonaka, I., Takeuchi, H. (1995). The Knowledge-Creating Company. Oxford University Press.
• Mills, S. (1998) Apollo Project Management. NASA.
• Ohno, T. (1988) Toyota Production System. Productivity Press.
• Kaplan, R.S. and Norton, D.P. (1992) The Balanced Scorecard: Measures that Drive Performance. Harvard Business Review.