Business & Economics - Lecture 6: Quality Management in Projects - 12 slides
By Sharon
Explore Lecture 6: Quality Management in Projects, covering This lecture discusses essential aspects of quality assurance and quality control within project management. It.
Topics Covered
Introduction to Quality Management in Projects
Key Concepts of Quality Assurance
Key Concepts of Quality Control
Quality Management Models: An Overview
The Cost of Quality (COQ)
Quality Tools for Analysis and Control
Quality Audits in Project Management
Control Charts in Monitoring Process Stability
Six Sigma and DMAIC Framework in Projects
Benchmarking as a Quality Tool
Continuous Improvement in Project Quality Management
Statistical Sampling and Acceptance Testing
References
PMI (2021) A Guide to the Project Management Body of Knowledge. 6th edn.
Kerzner, H. (2017) Project Management: A Systems Approach to Planning, Scheduling, and Controlling. 12th edn.
Deming, W.E. (1986) Out of the Crisis. MIT Press.
Crosby, P.B. (1979) Quality is Free. McGraw-Hill Education.
Juran, J.M. (1992) Juran on Quality by Design. Simon and Schuster.
Shewhart, W.A. (1931) Economic Control of Quality of Manufactured Product. D. Van Nostrand Company.
Montgomery, D.C. (2020) Introduction to Statistical Quality Control. 8th edn.
Deming, W.E. (1986) Out of the Crisis. Cambridge: MIT Press.
International Organization for Standardization (2023) Quality Management Standards.
Harry, M.J. and Schroeder, R. (2000) Six Sigma: The Breakthrough Management Strategy Revolutionizing the World's Top Corporations.
Juran, J.M. and Gryna, F.M. (1988) Juran's Quality Control Handbook. 4th edn. New York: McGraw-Hill.
Feigenbaum, A.V. (1991) Total Quality Control. 3rd edn. New York: McGraw-Hill.
Ishikawa, K. (1968) Guide to Quality Control. Tokyo: Asian Productivity Organization.